Testimonials

Despite the stigma that still surrounds counselling,
receiving positive feedback means a great deal to me.
When clients share their experiences, it not only reinforces the value of counselling but also inspires others to seek the support they need.

A LinkedIn recommendation from Major General Paul Nanson, CB, CBE, a retired British Army officer who served as Commander 7th Armoured Brigade, Commandant of the Royal Military Academy Sandhurst, and General Officer Commanding Recruiting and Initial Training Command. He is identified in the image as a Leadership Consultant at Paul Nanson Associates and a Board Member at Coaching Centred Leadership. The recommendation, dated January 24, 2022, states that Paul managed Jack directly. The visibility setting is shown as 'On' for all LinkedIn members. The text of the recommendation reads: 'I served with Jack on operations in Iraq. Brave, tough, determined and highly motivated, he was always someone I could depend on. It therefore comes as no surprise that he is a highly competent counsellor—with the qualifications and experience to back it up. He is passionate about what he does; I have followed his journey and seen the effort and the dedication. He is authentic, true to himself and to those

"Just wanted to say how much I appreciate everything. The conversations we had stick in my mind and help me through moments,

especially after the year I've had".

Male
45

Male
52

"My sessions with Jack came at a fairly critical point for me, and I am happy to say they've been incredibly helpful.

His direct but non-judgemental manner made hard topics easier to address head-on, which I really needed and appreciated. Jack also helped me navigate obstacles, I'm happier as a result.

I wouldn't hesitate to recommend him."

Male
70

"I seem to have turned the corner, happier, more confident and back on track.

All down to you - thanks"

Various

“Our family, like so many others, has struggled during lockdown. Our teenage boys have struggled with anxiety, drug misuse, self-harm and suicidal thoughts. We have struggled with their aggressive behaviour towards ourselves and the home.

All of which have caused a breakdown in our family relationships. Jack has been helping us work through everything. He has spent time getting to know us all, our complex situation, building excellent relationships with our two teenagers, working with us as a family unit and on a 1:1 basis.

Setting goals for us to work towards and helping us reach them. He's been right there with us when we've had to manage crisis situations.

Work is still ongoing but we have seen progress and change and that is down to Jack and his skills as a counsellor. He's got so much experience,

is so understanding and above all is incredibly supportive. If you are struggling, don't wait, get in touch with Jack, he really can help and we cannot recommend him highly enough”.

"A LinkedIn recommendation from Andrew Birtles, DIP PFS, dated January 23, 2022, who is identified as a Platoon Sergeant at the British Army. The recommendation states that Andrew worked with Jack on the same team and is visible to all LinkedIn members. Andrew praises Jack for being in a unique position as a counsellor, able to draw on his vast experience from similar positions, and backing this up with the education and qualifications he has studied hard for. Andrew describes Jack as a very understanding counsellor and highly recommends him to friends, family, and acquaintances."

"A LinkedIn recommendation from Pete Bell, who is a 1st-degree connection, visible to all LinkedIn members. Pete shares his experience after returning to a military environment to support his new career, during which he found himself in a difficult situation, described as 'an episode.' Initially assigned to a counsellor who was well-meaning but lacked understanding of a soldier's experience, Pete felt the need for more relevant support. Fortunately, he reached out to Jack, who provided the honest and direct support Pete needed, understanding his reservations and offering tools to cope with negative memories and thoughts. Thanks to Jack’s guidance, Pete was able to return to work and normalcy sooner than expected. He expresses deep gratitude, stating, 'Those tools have allowed me to progress in life and work, and I can only say "Thanks, Jack" so many times before he blocks me!!!!'"

Google review for Just Jack Counselling Services from Pauline Robson

LinkedIn recommendation by Gary Dixon to Jack English, Just Jack Counselling Services

Male 28

"Jack has helped me more than he probably knows. I really appreciate his unique style of counselling which worked for me, not like previous counselling"

Male
52

"Found the counselling extremely helpful and I am very grateful for all the help given"

Male
25

"Cannot fault the service I received from

Just Jack Counselling Services"

Male 36

"I really appreciate what Jack has done for me,

has made the world of difference"

Female
29

"The world needs more counsellors like Jack"

"A Google review from Gill Wallis, who has written 1 review, posted 2 hours ago, for Just Jack Counselling Services. The review features a 5-star rating and states: 'Brilliant service, Jack is really down to earth and made us feel at ease from the get-go. I would highly recommend Jack to any couples going through a make-or-break situation.'"

"A Google review from Clare Carr, who has written 1 review, for Just Jack Counselling Services. The review features a 5-star rating and expresses gratitude: 'Thanks to Jack for making me feel so relaxed. I didn’t know what to expect from counselling. He listened really well and kept referring back to what I had previously said, which helped me due to health problems. I thought the walk and talk session is an excellent idea, not clinical, unlike sitting face to face in a small room, which I thought counselling would have been. He asked the right questions, and the flood gates just opened. THANK YOU, JACK.'"

"A review dated December 28, 2023, for Just Jack Counselling Services, stating: 'Jack’s great to talk to.' The review notes that it was written after two weeks of therapy with Jack, focusing on issues concerning trauma and abuse."

"A review dated December 13, 2023, for Just Jack Counselling Services. The reviewer states: 'It’s been my 3rd session with Jack, and the effectiveness of the weekly talks with him is increasing significantly. I feel 100% comfortable with him to be my true self. I don’t have to hold back and edit myself for fear of not being accepted. His straight-up approach is a breath of fresh air for me! I couldn’t ask for a better therapist at this time. If you are willing to show up, dig deep, go hard, and do the inner work on yourself as I am right now, Jack could really help get you to where you want to go. Yes, I have a long way to go, but I’m taking it all step by step, and I feel very supported by this awesome human who has also done so much hard work on himself. He’s definitely the real deal and has been a great match for me. Very appreciative!' The review was written after two weeks of therapy with Jack on issues concerning bipolar disorder."

"A review dated January 17, 2024, for Just Jack Counselling Services. The reviewer states: 'Jack is the ideal therapist for anyone open-minded and actively willing to be challenged and get their life back in shape or start anew and follow a new direction.' The review notes that it was written after three weeks of therapy with Jack on issues concerning relationship issues, family conflicts, intimacy-related issues, and parenting issues."

"A review dated March 12, 2024, for Just Jack Counselling Services. The reviewer states: 'Jack is great—he listens in a non-judgmental way and responds in a thought-out and practical way. Would recommend to anyone.' The review notes that it was written after two months of therapy with Jack on issues concerning stress, anxiety, relationship issues, family conflicts, grief, self-esteem, career difficulties, coping with life changes, and coaching."

"A Google review from Clare Green, who has written 4 reviews, posted 5 hours ago, for Just Jack Counselling Services. The review features a 5-star rating and states: 'I have had a few sessions with Jack now and am feeling considerably better. It feels very safe to talk with him, and the response is open, non-judgmental, and his reflections and advice are constructive. I plan to take it session by session; however, I can tell that I will need less time in the counselling style he provides than I would in most others. I’m definitely feeling more optimistic and hopeful about my recovery and the future. Go Jack!!!'"

"A review dated April 20, 2024, for Just Jack Counselling Services. The review is titled 'Compassionate and Insightful - Highly Recommend Jack English!' The reviewer states: 'I have been working with Jack English for several months now, and I am continually impressed by his exceptional ability to listen and provide insightful feedback. Jack’s unique background as a desert rat has evidently enriched his understanding and empathy, which shine through in every session. He effortlessly blends his past experiences with his therapeutic skills to offer innovative solutions and support. Jack is genuinely dedicated to his clients' well-being, and his approach is both professional and comforting. He encourages open communication and creates a safe space for discussing any topic. His ideas are always forward-thinking and beneficial, helping me to see situations from new perspectives and promoting personal growth. If you’re seeking a therapist who truly cares and offers practical, thoughtful guida

"A LinkedIn recommendation from Stephen Frisby, dated February 8, 2022, who is identified as a Rigger at Airtel. The recommendation states that Stephen worked with Jack on the same team and is visible to all LinkedIn members. Stephen describes Jack as a 'straight-talking, hardworking, driven individual' who throws himself into any task with 100% enthusiasm and relishes a challenge. Stephen expresses confidence in Jack’s work ethic and believes his counselling skills would be second to none. He also notes that Jack has the perfect temperament for the role he has taken on and states that he would have no problem recommending Jack and his services to anyone."

Male
17

"Jack is by far the best counsellor I have had, I had been through 3 before him and none had helped. Jack has motivated me to quit my marijuana usage which has not only improved my mood but overall quality of life. I am doing better in college now, better with relationships and feeling better about myself in general and this is all thanks to Jack's help. I would give a 11/10 rating if possible."

"A review dated June 17, 2024, for Just Jack Counselling Services. The reviewer states: 'Jack is not only knowledgeable and listens very well and picks up the signs. I think Jack has been through the difficulties we normally discuss, adding an aspect of experience to the formula.' The review notes that it was written after two weeks of therapy with Jack on issues concerning depression, stress, anxiety, and ADHD."

"A Facebook recommendation from Nicola Power, posted on January 25, 2022, for Just Jack Counselling Services. Nicola states: 'I've known Jack for over 30 years and seen him go through various ups and downs in his life. He has loads of life experience and has turned his life around through sheer grit and determination. He is a straight-talking, honest guy, very easy to talk with a heart of gold (don't tell everyone though!) and a bit of humour thrown in for good measure. I would 100% recommend anyone who needs some guidance, advice, even just a listening ear to get in touch. You won't regret it!'"

Lets Talk

"A LinkedIn recommendation from Janice Ross MBE, dated March 29, 2023, who works at TEDCO Business Support Ltd. The recommendation states that Janice worked with Jack on the same team. Janice expresses her admiration for Jack, noting: 'I love to hear Jack talking about his views on mental well-being and why he does the work he does. I've watched him develop this vocation over the last few years, and it's great to know that he's out there, making a real difference. He's astute, observant, and incredibly down to earth. In a world where it's difficult to know where to turn next, a chat with Jack will keep it relevant and real.'"

"A Google review from Sarah Hayes, for Just Jack Counselling Services. The review features a 5-star rating and states: 'My son was going through a very difficult time with his mental health and I was extremely worried about him. I did some research for some private counselling and found Jack. He has changed my son's life, given him some direction, and helped him back on his feet. I would 100% recommend him. If it wasn’t for Jack, the outcome could have been completely different. I’m forever grateful.'"

"A Google review from Denise Hyde,for Just Jack Counselling Services. The review features a 5-star rating and states: 'I’d like to start by saying that picking the right therapist is the most important thing for your recovery. I looked at more than 20 profiles before I found Jack, such a respectful, well-mannered, wise man ready to put something positive in your life all the time. The level of judgment has no space in Jack’s therapy. If you’re looking for a place to heal, Jack is the best choice.'"

"A LinkedIn recommendation from Leo Berry, a Mountain leader and outdoor therapist at Green Earth Pathfinder. Leo writes on January 25, 2022, that he has known Jack since 1994 when they served together in the same platoon in Bosnia. After parting company for several years, they found themselves on the same counseling course. Leo describes Jack as open, honest, and straight to the point, making for an engaging counseling experience that ensures issues are addressed quickly and resolved. Leo highly recommends 'Just Jack Counselling Services' to anyone looking for help and support in their lives, regardless of the issue."

"A 5-star Google review from Nicky Jones, written 8 months ago, praising Just Jack Counselling Services. Nicky describes suffering from PTSD since 2003 and shares how previous attempts at counseling were unsuccessful, leading to severe depression and suicidal thoughts. After five sessions with Jack, Nicky expresses feeling more relaxed, no longer suicidal, and seeing light at the end of the tunnel. The review highlights Jack's personal and military experience, which made the counseling effective, skipping unnecessary steps in the rehabilitation process. Nicky highly recommends Just Jack Counselling Services, especially to soldiers"

"A review written on July 24, 2024, praising Jack for his refreshing straight-talking, practical approach combined with excellent sensitivity and listening skills, highlighting his varied life experience. The reviewer shares that Jack is exactly the therapist they needed at that moment. The review mentions that the therapy sessions with Jack over one month addressed issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, sleeping disorders, parenting issues, self-esteem, anger management, career difficulties, bipolar disorder, and coping with life changes."

"A testimonial from July 24, 2024, praising Jack's straight-talking practical approach combined with sensitivity and listening skills, highlighting his varied life experience. The reviewer expresses that Jack is the exact therapist they needed at the time, having dealt with issues concerning depression, stress, anxiety, relationship issues, family conflicts, trauma and abuse, grief, sleeping disorders, parenting issues, self-esteem, anger management, career difficulties, bipolar disorder, and coping with life changes over the course of one month."ghlighting the practical, sensitive, and varied approach of Jack from Just Jack Counselling Services, describing him as the therapist they needed. The review reflects satisfaction after therapy sessions addressing multiple issues including depression, anxiety, and relationship problems.

"Screenshot from BetterHelp, showing a review for Jack English dated August 18, 2024. The reviewer shares that Jack provided clarity and perspective during a tough time, offering straight-talking advice with empathy and lived experience. They highlight Jack's useful tools and processes, which they have adopted outside of sessions. The review concludes with a strong recommendation of Jack's counseling services, mentioning that the therapy addressed issues related to depression, addictions, relationship issues, and trauma and abuse."

"Screenshot of a review for Jack English dated July 10, 2024. The reviewer praises Jack's ability to understand each person's needs and provide appropriate advice and encouragement. They describe feeling very comfortable talking to Jack, comparing it to speaking with a friend, and strongly recommend his work. The therapy addressed various issues, including depression, stress, anxiety, addictions, relationship issues, family conflicts, trauma and abuse, parenting issues, self-esteem, bipolar disorder, coping with life changes, coaching, and ADHD."

"Five-star Google review praising Jack's unique and direct counseling approach, emphasizing a comforting yet focused environment that effectively addresses and solves problems, while providing essential tools and support for overcoming adversity and trauma."

Female
26

"Thank you for your understanding,

patience and empathy,

I felt truly listened to for the first time in my life."

Male
17

"Absolutely brilliant!

Thank you,

he seems much better already!"

(Feedback from Mum)

Male 47

"Jack gave me hope that things could get better

at my worst time, changed my attitude to many things that were negative in my life

and helped me become more positive"

Male
45

"Jack is the MMS of Counsellors".

- War Veteran Sniper -

Male
18

(6 months after Counselling)

"I know I didn't fully engage with Counselling

at the time,

but I get it now and it saved my life. Thank You."

Female
31

"Credit to yourself too for getting me

in a better place. As I was at my lowest ever!

I will be checking in every so often

as I think it's good for the mind to keep on track".

"I've always considered myself to be a very strong independent woman, a person who held her family together until it all came crashing down and I couldn't process my thoughts...

Jack is not your average perceived councillor he goes out of his way to make you feel comfortable,

it's like catching up with a friend everything is so relaxed to the extent I had my counselling sessions in my car as its where I felt most comfortable.

Jack helped me to find my way again and put the jigsaw of my life back together again and for that

I can't thank him enough."

Female
42

A LinkedIn recommendation from Richard Watson, dated February 9, 2022, who is identified as a Fisherman. The recommendation states that Richard worked with Jack on the same team and is visible to all LinkedIn members. Richard mentions that he has known Jack for approximately 20 years and has seen him endure challenges that would break most people. He describes Jack as reliable, honest, and a loyal friend who would help at the drop of a phone call. Richard highly recommends Jack for anyone needing help or advice from someone with life experience who can guide them through difficult situations, assuring that you are looking in the right direction.

A LinkedIn recommendation from Nicholas Preston, dated February 1, 2022, who is identified as a Security Consultant. The recommendation states that Nicholas worked with Jack on the same team and is visible to all LinkedIn members. Nicholas shares that as a young man joining the British Army, Jack was one of his Non-Commissioned Officers (NCOs) and taught him valuable skills that he still holds close today. He describes Jack as strong but fair, always listening and looking after the junior men under his command, demonstrating true leadership by leading from the front. Nicholas concludes by expressing his best wishes for Jack’s future plans.

"A LinkedIn recommendation from Glen MacDonald, dated January 23, 2022, who is identified as an Instructor in Mental Health First Aid for the Armed Forces Community course. The recommendation states that Glen worked with Jack, although they were at different companies. Glen shares his experience of working and liaising with Jack a few years back when he was with the Veterans' Mental Health Charity, Combat Stress, as their Reserve Forces Liaison Officer, while Jack was supporting military Reservists on behalf of Finchale College. Glen describes Jack as passionate and highly motivated about supporting those in the Armed Forces Community who struggle with life or mental health challenges. As a veteran who has faced personal challenges after leaving the army, Glen believes Jack is uniquely placed to understand, empathize, and work effectively with those he supports. He highlights Jack’s considerable experience and impressive counselling qualifications, expressing confidence in the success

Facebook Meta Review by Karen Martin to Just Jack Counselling Service

Male 43

"For once it was a fantastic feeling to know that

the person that was giving me counselling could really relate to how I feel. I actually believed Jack when he counselled me, especially when I knew he wore the same T-shirt as me"

Female
42

"Without the help and support of Jack I would never have survived these past 5 months.

Jack has helped me through some very bad times. He made me aware of groups, introduced me to various people by means of support groups. Jacks patience with me has helped me understand myself and look at things differently and with reason."

Male
19

"When I met Jack I was at an extremely low point in my life, after going through many counselors and counseling sessions none of which having worked I thought it was hopeless, Jack was the first counselor that actually worked. He listened to me and helped me to work through the tough times I had been through, allowing me to let the past be the past but also giving me the tools and techniques to deal with these situations if they happened in the future. I have used said tools and techniques many times since the days of my sessions with Jack and my life has only gotten better, my interactions with the world and people around me are much more positive and I've grown so much as a person. I truly do not believe i could have done this without Jack, if i hadn’t had his support when I did, I know I wouldn't have progressed as far as I have. He puts an extremely personal touch on counseling which makes it much easier to open up about things. His approach also makes it easy to listen to the advice he shares as well and he’s always willing to go the extra mile for the people he takes care of."

"A Google review from D.K., a Local Guide with 176 reviews, posted a day ago, for Just Jack Counselling Services. The review features a 5-star rating and states: 'I highly recommend Jack. Great and thoughtful counselor who provides actually actionable advice.'"

"A review dated November 23, 2023, for Just Jack Counselling Services, stating: 'Jack is amazing, very personable and easy to connect with. Patient and very straightforward. I’ve been nothing but impressed.' The review notes that it was written after two weeks of therapy with Jack on issues concerning stress, anxiety, relationship issues, family conflicts, intimacy-related issues, self-esteem, anger management, and ADHD."

"A message expressing gratitude that reads: 'Very very helpful. Thank you. I hope you can feel into how helpful you are to another human on the other side of our planet 🌍 🌈 ☀️ Very appreciative 🙏 🙌 😊.' The message includes emojis of a globe, a rainbow, a sun, a praying hands gesture, raised hands, and a smiling face."

"A review dated January 14, 2024, for Just Jack Counselling Services. The reviewer states: 'Jack is a plain-speaking, down-to-earth, and immensely sane guy who has seen more of life than most people and has tremendous insight to offer. He's humorous, direct, and clear, and I found him to be hugely helpful. Highly recommended—thank you Jack!' The review notes that it was written after two weeks of therapy with Jack on issues concerning family conflicts, self-esteem, and ADHD."

"A Google review from Matthew Oram, who has written 2 reviews, posted 10 minutes ago, for Just Jack Counselling Services. The review features a 5-star rating and states: 'Jack is very down to Earth and has helped me immensely in a rather short amount of time. He conducts himself in a very professional manner (i.e., providing qualifications before beginning sessions) yet at the same time is approachable and understanding. A unique and valuable service.'"

"A review dated January 17, 2024, for Just Jack Counselling Services. The reviewer states: 'Jack is very professional as a therapist; he will get to know you, understand your struggles, and provide solutions that meet your needs.' The review notes that it was written after one month of therapy with Jack on issues concerning self-esteem, career difficulties, coping with life changes, and coaching."

BetterHelp review for Just Jack Counselling Services

BetterHelp review from a client to Jack English of Just Jack Counselling Services

Google Review from Louise Bell to Just Jack Counselling Services

"A review dated August 19, 2024, for Just Jack Counselling Services. The reviewer states: 'I have to say I made more progress in one session with Jack than 5 sessions of traditional therapy at my old therapists’ office.' The review notes that it was written after two weeks of therapy with Jack on issues concerning depression, stress, anxiety, family conflicts, trauma and abuse, and anger management."

"A Google review from J F, who has written 1 review, posted 10 minutes ago, for Just Jack Counselling Services. The review features a 5-star rating and states: 'I recently had the pleasure of working with Jack. His expertise, non-judgemental, and compassionate approach have made a significant impact on my life. From our very first session, Jack's empathetic demeanor and keen listening skills created a safe and welcoming environment. His ability to understand and address my concerns with genuine care was evident throughout our conversations. Jack's approach is both professional and personable. He skillfully balances providing insightful guidance with allowing me the space to explore my thoughts and feelings. He tailored his methods to fit my unique needs, making each session both effective and personal. Jack is incredibly approachable and easy to talk to. His warm personality and non-judgmental attitude make it easy to open up, even about difficult topics. He has a remarkable ability to

Positive review given to just jack counselling services from a BetterHelp Client

"A Google review from Esther O'Neill, for Just Jack Counselling Services. The review features a 5-star rating and states: 'Long overdue review: Jack was amazing. Very down to earth and relatable. Helped my husband and myself a lot. I would recommend him xx.'"

"A Google review from Marcelle Adamson, who has written 1 review, posted a week ago, for Just Jack Counselling Services. The review features a 5-star rating and states: 'I contacted Jack roughly about 10 weeks ago. The first words to him were "I'm in the middle of a shit storm". Roll on ten weeks, and I'm the calmest I've been in years. I'm now looking for new goals brought on by what I have learnt from the sessions with him. The future is looking brighter now, and I have Jack to thank for that. When I first saw his video on Google search and Instagram, I was nervous as I thought he was going to be a brute who would have told me to get my head screwed on. I couldn't have been more wrong! He listened to me, and not once did I feel judged. He really understood me and my situation. Thank you so much for your knowledge, understanding, and patience... you are worth your weight in salt and worth every penny!'"

"A screenshot of an email dated June 20 with the sender’s name and details redacted. The message reads: 'You are a fucking legend!!! I’ll step back for now. We owe you. Be well.'

Female
30

"Jack was very professional and listened to my partner and I during a couples counselling session. He listened to both of us and helped us bridge the gap that had divided us.

Thank you Jack for a great session

& words of wisdom"

"A LinkedIn recommendation from Chester Potts, dated January 25, 2022, who is identified as working in Farming. The recommendation notes that Chester was senior to Jack but did not manage him directly. Chester states that he has known Jack for a number of years in both a personal and professional capacity. He praises Jack’s great skillset in counselling, particularly highlighting Jack’s military service experience, which gives him a full grasp of issues such as PTSD and other mental health concerns. Chester emphasizes Jack’s ability to use the skills learned in the Army to understand and help those in need, along with his excellent judgment and analysis. He also commends Jack’s communication skills and ability to work with people from diverse backgrounds. Chester concludes by saying he has no hesitation in recommending Jack in his current role, where he can and does make a real difference."

"A Google review from Jean Rozanski, for Just Jack Counselling Services. The review features a 5-star rating and states: 'You are unconventional yet experienced. You remember all your study and cite many philosophical quotes from renowned authors, yet you have the life experience, the common sense, and emotional scars to understand that mental issues, even from childhood, can cause different emotions and effects on the way people think. You still understand everyone’s thinkings and feelings are different regardless of their issues, and you are aware of your own mental state and issues and use your experience as a tool, not a weakness. That's a real skill for a counsellor.'"

Male
65

"I am in a much better position after our sessions, Jack is a very easy person to talk to about things you normally keep locked away, he is very insightful,

non judgemental and straight talking

while making you feel comfortable enough to

get things off your chest and mind"